Customer
Protection Plan

Professional and courteous

I want to say thank you to the Tri City Windows and Doors team for a job extremely well done! Our experience with them was exactly what you would hope for. The products and installers arrived on time as scheduled, they were professional and courteous, did a great job cleaning up after themselves leaving the work areas spotless, and were very respectful. And the windows look fantastic! Thank you Isabella and team!.

Rob & Sarah Proctor, Burlington, ON

A job well done

Just wanted to thank you for a job well done by you and your installers. They were professional, courteous and they do nice work. I enjoyed the day with them. I have a couple more windows that need replacing and will reach out to you when the funds are saved. A couple of my neighbors were asking about the windows. I gave them the name of your company. Thanks again.

Dan Bainbridge. 85 Wexford Ave S. in Hamilton

Highly recommend TriCity for your window needs

Installation of windows. Fast, efficient, clean

Replaced windows. Professional and tidy

Good Value, Terrific Product & Quality Installation

I recently had Tri-City Windows & Doors of Cambridge replace all my windows with new double paned, argon gas, double low E vinyl windows. I looked at about a dozen companies & products having had some poor installation experiences in the past. I selected the windows based on the most window for the best price. There were some cheaper but they looked cheaper & lacked the argon & low E protection.

Isabella impressed me as an honest person trying to build a business based on quality products & installation. Demitri and Albert showed up to do the installation. I have never seen such an efficient & skilled crew. They had padded ladders to avoid scratching the sliding, they had buckets & pails attached to ladders for old caulking & frame pieces. They made cradles out of the old screens & neatly bundled the old frames up. There was little to clean up because of their working habits. Albert vacuumed as Demitri took old windows to the truck.

They never stopped moving. Albert framed the interior with a craftsman’s touch, lining up every joint. Demitri caulked the inside & outside of the new trim to provide double water barriers. They went brick to brick, foam insulated, shimmed & leveled. They never swore, smoked or tossed a piece of garbage. The site was cleaned & vacuumed again before leaving. I was truly impressed watching them work.

Unlike most window sales people Isabella showed up for the install, demonstrated how the windows worked, verified that the windows were inspected & had all the low E, argon etc. as ordered. She offered extra cleaning (that was not required) & an energy audit (at no charge) to verify the quality of the new windows & installation. The windows look terrific & should save a pile on energy this winter. I am not easiest impressed but his was a master crew.

Mr Adams

Excellent product and customer follow up

Thrilled with the quick service I needed in a time crunch!! Excellent product and customer follow up from these people. We will be using them again.

Earhart Maintenance Service, LLC

Highly recommend

Isabella is a very honest person. She clearly explained all about windows (quality, installation, pricing). She even brought samples to show me exactly quality of windows I will be getting. Every promise that was made to me she kept. I’m very impressed and highly recommend Tricity windows and doors to anyone who is looking for quality and honesty.

Lori G. Kitchener

Easy, pleasant and professional

I needed to fix my Patio Door. Simply from Home and Lifestyle magazine I’ve heard about Tricity windows and doors and gave them a call. It was wonderful experience. I couldn’t open my sliding door anymore and now it’s just nice and easy, and I can walk out to my backyard!!!!! If you need to fix your windows and doors look no more. Hire Tricity windows and doors. It will be easy, pleasant and professional.

June K. Cambridge

Great service!

There were great! Installers showed up on the promised day and time. Great crew. Beautiful installation with attention to detail. Left the house clean. We extremely happy and will recommand Tricity Windows and Doors to all our friends and relatives.

Brent A. Kitchener

Bills reduced dramatically

Our windows were very old wood sash with storm windows on them. Our bills were astronomical. We are so happy, we did it. No drafts, reduced noice. Bills reduced dramatically. Windows are clear and easy to clean. It was one day installation. Very professional installers!!!! They left house clean. Prices also very competitive. We very happy!!!!!

Brad and Denice.

Out of My League

When it came time to replace windows in my home, I felt a little apprehensive, to say the least. After losing my husband to cancer last year, I was unsure how to proceed with the plans we made together, regarding the home we loved so much. Would new windows change the character and charm of my Schnarr home? What makes an "energy efficient" window? Could this be months of expensive contractors to handle all alone? This was a major investment that had me out of my league and at risk of making a bad decision.

After a time of failed estimates and varied opinions, I saw an advertisement for TriCity Windows and Doors and decided to make the call. Isabella was delightful change from the rest, and professional. Knowledgeable about the process, she walked me through the process and eased my worries without putting on the hard sell. The installation was fast and did not change the style of my nearly century old home. The experienced team at TriCity Windows and Doors added value to my home and I would definitely recommend their services for your home too.

Happily relieved,

M. Hudson

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